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Our financial advisors are available to assist you.

Our financial advisors are available to assist you with the enrollment process. Financial advice is offered through VALIC Financial Advisors, Inc. (VFA). When you partner with a financial advisor, you will obtain:

  • A clear picture of your current financial status 
  • Investment strategies to help you reach each of your financial goals 
  • Well-defined action steps to take now and in the future

You may enroll one of two ways: Enroll online or with your financial advisor


To enroll online, access our Online Enrollment System and follow the prompts.

You will need an access code to enroll. If you do not know your access code, you may contact an Enrollment Specialist at 1-888-569-7055.


To enroll with your financial advisor or discuss your existing account, you may contact your local advisor from the list below:

AIG Retirement Services — Ohio District
Midwest Region
8050 N. High St. #130
Columbus, Ohio 43235
Office: 614-436-4501

AIG Retirement Services — Ohio District
Midwest Region
2 Summit Park Drive, #500
Independence, Ohio 44131
Office: 216-643-6374
Fax: 216-520-2038


Email your financial advisor at OhioHigherEd@valic.com.

FINRA's BrokerCheck

Client Care Center 

If you have a question about your account or the account access features of  online account access, you may speak directly with one of our Customer Service Representatives.

Our Client Care Center is available at 800-448-2542, Monday through Friday: 7:00 a.m. to 8:00 p.m. Central Time.